FAQ
What materials are your jewellery made from?
Our jewellery is crafted from a copper base and finished with high-quality 18K gold or white gold electroplating. Stones used are premium zirconia for long-lasting sparkle.
Is your jewellery hypoallergenic?
Yes. Our pieces are designed to be gentle on the skin and suitable for most people with sensitive skin.
Is your jewellery waterproof?
Our jewellery is designed for everyday wear. However, to maintain the longevity of the plating, we recommend avoiding prolonged exposure to water, perfumes, lotions, and chemicals.
How should I care for my jewellery?
To keep your jewellery looking its best:
- Avoid contact with perfumes, lotions, and cleaning products
- Remove before swimming, showering, or exercising
- Gently wipe with a soft cloth after wear
- Store separately to prevent scratching
How do I store my jewellery?
We recommend storing each piece in its original magnetic soft pouch or a separate jewellery box to avoid friction and tangling.
What size are your bangles?
Our bangles are designed to fit medium wrists (15–17.5cm). Full sizing details are listed on each product page.
Does your jewellery come gift-ready?
Yes. All orders are delivered in a magnetic soft pouch, perfect for gifting or safekeeping.
Where do you ship to?
We currently ship within the UK. Shipping rates and delivery times are shown at checkout.
Can I return my order?
If you’re not completely satisfied, please contact us within the stated return period. Items must be unworn and returned in original packaging. Full details are available in our Returns Policy.
How can I contact you?
You can reach us at valeriaandco@hotmail.com — we’re always happy to help.